Hair salons
Service interest, stylist preference when approved and a preferred day.
Beauty and wellness
Stay with the client. Capture the inquiry.
Capture service questions, booking intent and a preferred day while the team stays focused on the appointment already in progress.
Built for personal-service businesses.
The workflow helps teams that lose inquiries whenever both hands are already serving a client.
Barbershops
Hours, location, service questions and appointment-request intake.
Day spas
Treatment interest, general policies and staff follow-up.
Med spas
Careful initial intake with medical, clinical or treatment questions escalated to qualified staff.
Nail and beauty studios
Service category, contact details and timing preference.
Independent wellness practices
Approved service information and a clear callback request.
Configured around your real policies.
Hours and location
Answer the common questions that should not interrupt a treatment.
Approved service information
Explain only the descriptions and boundaries supplied by the business.
Booking intent
Collect the requested service and preferred day for staff follow-up.
Cancellation policy
Share the configured policy without making exceptions or promises.
Website inquiry capture
Give visitors the same structured next step when they do not want to call.
Owner or staff notification
Send the inquiry details so the team can confirm the actual appointment.
The assistant requests. Your team confirms.
That boundary keeps the customer experience accurate and avoids false availability.
No exact appointment confirmation
The system captures a preferred day and lets staff confirm the time.
No unsupported booking connection
Webvex does not claim Fresha, Mindbody or another integration until it is connected and tested.
No clinical recommendation
Med-spa treatment suitability and health questions go to qualified staff.
No invented price or promotion
Only approved price information and current offers may be shared.
Stay with the client. Let the inquiry wait for no one.
Stay present with the client in the chair while the next booking request still reaches you.